GCA Values - Respect, Empathy and Collaboration

At GCA, our staff and volunteers are committed to upholding these core values, and we kindly ask that you do the same in your interactions with us. Everyone (staff, volunteers, and visitors) should strive to behave in a manner that reflects these guiding principles.

Respect for Others

Please treat everyone with respect, avoiding verbal or physical aggression, such as shouting or swearing. No form of harassment, including sexual harassment, will be tolerated.

Equity in Treatment

Please treat everyone equally, regardless of their role, gender, ethnicity, disability, age, religion, race or sexual orientation.

Clear Communication

GCA staff and volunteers will ensure they communicate clearly with all visitors. Please share your needs with us as best as you can so we can provide the right support for you.

Respect for Building Rules

We maintain a safe environment by following guidelines, such as not smoking or vaping indoors and ensuring the front door is not left open and remains secure. Please respect these rules to ensure everyone’s safety.

Highlighting Problems

If you feel you are not being treated with respect or empathy, please let us know. If needed, you can follow our complaints procedure.

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